Privacy Policy

Last updated: 22 December 2025

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Contact Details: Name, email address, phone number, organization name, and any other information you voluntarily provide through our contact forms, demo requests, or other communications.
• Technical Data: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data collected automatically through cookies and similar technologies.
• Usage Data: Information about how you use our platform, including features accessed, actions taken, and interaction patterns within our software modules.
• Business Information: Company details, industry type, and business requirements shared during consultation or onboarding processes.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI-powered business management suite and related services.
• Respond to Inquiries: To address your questions, requests, and provide customer support in a timely manner.
• Improve Services: To analyze usage patterns and enhance the functionality, performance, and user experience of our website and services.
• Communication: To send you product updates, feature announcements, newsletters, and marketing communications (with your consent where required).
• Security: To detect, prevent, and address technical issues, fraudulent activity, and potential threats to the security of our platform.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
• With payment processors (such as Razorpay) to process transactions securely.
• When required by law, regulation, or legal process, or to protect the rights, property, or safety of Syntrib Technology, our users, or others.
• In the event of a merger, acquisition, or sale of all or a portion of our assets, with appropriate notice to affected users.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These help us understand site usage, remember your preferences, and deliver relevant content. You can manage cookie preferences through your browser settings.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement industry-standard security measures including encryption, access controls, and secure infrastructure to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data, subject to legal obligations.
• The right to withdraw consent for data processing at any time.
• The right to data portability where applicable.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, you may submit a request through our Delete Account page or contact us directly.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SYNTRIB TECHNOLOGY PRIVATE LIMITED
704, 7th Floor, Palm Court, M.G. Road, Gurugram, Haryana - 122007
Email: contact@syntrib.com
Phone: +91 81306 16321